Hotel Housekeeping
Operations and Management
Price: 850.00 INR
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ISBN:
9780199451746
Publication date:
17/07/2015
Paperback
812 pages
241.0x184.0mm
Price: 850.00 INR
We sell our titles through other companies
Disclaimer :You will be redirected to a third party website.The sole responsibility of supplies, condition of the product, availability of stock, date of delivery, mode of payment will be as promised by the said third party only. Prices and specifications may vary from the OUP India site.
ISBN:
9780199451746
Publication date:
17/07/2015
Paperback
812 pages
241.0x184.0mm
The third edition of Hotel Housekeeping: Operations and Management continues its endeavour to provide a comprehensive text to students of diploma, undergraduate, and postgraduate courses in hotel management.
Suitable for: The third edition of Hotel Housekeeping: Operations and Management continues its endeavour to provide a comprehensive text to students of diploma, undergraduate, and postgraduate courses in hotel management.
Rights: World Rights
Description
The third edition of Hotel Housekeeping: Operations and Management continues its endeavour to provide a comprehensive text to students of diploma, undergraduate, and postgraduate courses in hotel management. The book discusses all important aspects of housekeeping such as role of housekeeping in hospitality operations; composition, care and cleaning of different surfaces; room layout and guest supplies; area cleaning; routine systems and records; as well as pest and odour control, uniforms, laundry, flower arrangement, interior decoration, indoor plants, lighting, and contract services. With its practice-oriented approach, the book will also be useful for housekeeping professionals and students of home science.
Table of contents
Chapter 1: The Hotel IndustryóAn Overview Chapter 2: The Housekeeping Department Chapter 3: Managing Housekeeping Personnel Chapter 4: Contracts and Outsourcing Chapter 5: Planning Housekeeping Operations Chapter 6: Daily Routines and Systems Chapter 7: Housekeeping Inventories Chapter 8: Composition, Care, and Cleaning of Different Surfaces Chapter 9: Hotel Guestrooms Chapter 10: Standard Contents of a Guestroom Chapter 11: Cleaning Guestrooms Chapter 12: Cleaning Public Areas Chapter 13: Supervision in Housekeeping Chapter 14: Housekeeping Control Desk Chapter 15: Budgeting for Housekeeping Expenses Chapter 16: Textiles Chapter 17: Linen and Laundry Operations Chapter 18: Uniforms Chapter 19: Sewing Room Chapter 20: Safety and Security Chapter 21: Ergonomics in Housekeeping Chapter 22: Pest Control and Waste Management Chapter 23: Internal Environment Chapter 24: Interior Designing Chapter 25: Interior Decoration Chapter 26: Facilities Planning and Facilities Management Chapter 27: Hotel Renovation Chapter 28: Flower Arrangement Chapter 29: Horticulture Chapter 30: Ecotels Chapter 31: New Property Operations Chapter 32: Changing Trends in Housekeeping
Features
• Provides a good balance between theory and practice by presenting important elements of housekeeping in the companion DVD • Incudes case studies that discuss the challenges faced by housekeeping personnel New to This Edition • A new chapter on facilities planning and facilities management • New sections on floor pantry, contract specification, access equipment, basics of room layout, Wi-Fi and Internet devices, pillow menu, gate pass procedure, and more In the DVD • Detailed videos on bed-making, guestroom cleaning, organizing the maid's cart, and flower arrangement • PowerPoint presentations on cleaning and laundry equipment, bed-making procedure (with duvet), flower arrangements, types of windows, uniforms, elements of interior design, guestroom accessories, and sanitary ware and lighting fixtures
Description
The third edition of Hotel Housekeeping: Operations and Management continues its endeavour to provide a comprehensive text to students of diploma, undergraduate, and postgraduate courses in hotel management. The book discusses all important aspects of housekeeping such as role of housekeeping in hospitality operations; composition, care and cleaning of different surfaces; room layout and guest supplies; area cleaning; routine systems and records; as well as pest and odour control, uniforms, laundry, flower arrangement, interior decoration, indoor plants, lighting, and contract services. With its practice-oriented approach, the book will also be useful for housekeeping professionals and students of home science.
Read MoreTable of contents
Chapter 1: The Hotel IndustryóAn Overview Chapter 2: The Housekeeping Department Chapter 3: Managing Housekeeping Personnel Chapter 4: Contracts and Outsourcing Chapter 5: Planning Housekeeping Operations Chapter 6: Daily Routines and Systems Chapter 7: Housekeeping Inventories Chapter 8: Composition, Care, and Cleaning of Different Surfaces Chapter 9: Hotel Guestrooms Chapter 10: Standard Contents of a Guestroom Chapter 11: Cleaning Guestrooms Chapter 12: Cleaning Public Areas Chapter 13: Supervision in Housekeeping Chapter 14: Housekeeping Control Desk Chapter 15: Budgeting for Housekeeping Expenses Chapter 16: Textiles Chapter 17: Linen and Laundry Operations Chapter 18: Uniforms Chapter 19: Sewing Room Chapter 20: Safety and Security Chapter 21: Ergonomics in Housekeeping Chapter 22: Pest Control and Waste Management Chapter 23: Internal Environment Chapter 24: Interior Designing Chapter 25: Interior Decoration Chapter 26: Facilities Planning and Facilities Management Chapter 27: Hotel Renovation Chapter 28: Flower Arrangement Chapter 29: Horticulture Chapter 30: Ecotels Chapter 31: New Property Operations Chapter 32: Changing Trends in Housekeeping
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